“As part of a comprehensive, general upgrade of our white top kraftliner offering, we now introduce an express service for our customers,” says Rolf Gustafsson, Business Manager, Paper at Korsnäs. “This allows customers to place quick orders of smaller volumes, making them more flexible and responsive. Shortlead-time deliveries mean an ability to handle rush orders better and grab business opportunities with narrow time windows.”The minimum quantity for delivery within one week is one reel. To ensure the reliability and consistency of the service two measures have been taken. Korsnäs has established a partnership with a leading pan-European distribution company to ensure delivery precision. Furthermore, an earmarked stock of Korsnäs Design has been built up – comprising different grammages and standard reel widths.The express service also includes tailor-made reel sizes, but at a twoweek lead time.The new express service is a part of the delivery service concept ”Service your Way” that Korsnäs has developed. Within this concept Korsnäs offers tailored solutions, called Service Level Agreements, which can be adapted to match customer-specific requirements./AA